Exchanges will only be made if: –

1. The wrong item was sent.
2. The item is defective.
3. The item was damaged in shipping.

You can request an exchange within 8 days from the date the item(s) are delivered to you. For an exchange, the customer is responsible for sending the item(s) back to us. Once we receive and inspect the item(s), we will proceed with the exchange.

If the requested replacement item is not available, a store credit/voucher will be issued instead.

We take great care to ensure all items are in excellent condition before dispatch. However, if you receive a damaged or defective item, you may request an exchange by contacting us at info@bareezestore.pk.

You can cancel your order before delivery is processed. After you receive the tracking number it will be not possible to cancel the order.

Orders can be cancelled before they are processed for delivery. Once a tracking number has been issued, cancellation will not be possible.

In case of Cash on Delivery (COD) orders, if an exchange cannot be fulfilled, a voucher will be issued.

The customer is responsible for the shipping cost of returning the item(s). Please note that shipping charges are non-refundable.